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Clare M. Bello
Clare.Bello@vcm-llc.com |
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This
topic is so crucial! I believe that the insurance
crisis and the patient disclosure mandates
provide the healthcare and claims industry
with a great opportunity to make the resolution
of claims part of the new culture so many
healthcare providers are striving to achieve.
As a former professional liability defense
attorney, I recognize that there are cases
which must be taken to trial. At the same
time, I have seen many cases that go to trial,
but which could have been resolved prior to
trial if there had been a more proactive response
towards resolution.
However, in implementing patient awareness
and disclosure mandates, it is important to
be sure that the claims and litigation philosophies
your system employs sends a consistent message
to your patients, physicians, staff and the
public. This article highlights some of the
concepts to consider.
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