Whether you are in the alternative insurance market; or whether you currently outsource your claims management needs to an independent claims service; or whether you manage your claims in-house, you should contemplate the benefit of an independent claims audit.

An independent claims audit can serve a crucial function in providing objective information about your current claim liabilities, from identifying claim trends to assuring accuracy of reserves and effectiveness of legal counsel.

VCM has designed and now offers a unique claims audit service. Our claims audit concentrates on the three essential areas of claims handling, reserving practices and defense counsel case management and budgeting.

During the course of our claims audit, a detailed matrix is completed for each file reviewed that provides at least 60 key elements of information about the file, as well as pertinent narrative comments from the reviewer.

At the conclusion of our claims audit, an analytical written report summarizing the full range of findings and providing specific recommendations for program enhancement is provided to the client.